Cancellation Policy
Simple, straightforward guidance on cancelling memberships, disabling auto-renewals, or managing your user account.
At Tripura News Official, we aim to offer complete flexibility and control over your subscriptions and user account. This Cancellation Policy outlines the procedures and terms for cancelling subscriptions and managing your account.
1. Company & Merchant Details
This Cancellation Policy applies to digital services provided by:
- Legal Entity Name: Insyssky Softtech Private Limited
- Registered Office: Agartala, Tripura, India – 799006
- Support Email: business@insyssky.com
- Support Portal: insyssky.com/contact
2. Subscription Cancellation Overview
You can cancel your Tripura News Official subscription at any time. There are no cancellation fees, hidden penalties, or lock-in contracts. When you cancel an active subscription, automatic renewals will cease immediately, and you will not be billed for any subsequent billing cycles.
3. How to Cancel Your Subscription
Depending on where you purchased your subscription, please follow the appropriate cancellation steps:
A. Subscriptions via Google Play Store (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner and select Payments & subscriptions.
- Tap Subscriptions and find Tripura News Official.
- Select Cancel subscription and follow the on-screen instructions.
B. Subscriptions via Apple App Store (iOS)
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID name at the top of the screen.
- Tap Subscriptions.
- Find and select Tripura News Official.
- Tap Cancel Subscription and confirm.
C. Direct Subscriptions & Web Payments
If you subscribed directly through our official website or direct payment gateways (UPI/Card/NetBanking), you can cancel by navigating to your account profile settings in the app or by emailing our support desk at business@insyssky.com with your registered mobile/email and Order ID.
4. Access Rights After Cancellation
Upon cancelling your subscription:
- You will retain uninterrupted access to all paid features and e-papers until the end of your current paid billing cycle.
- Your account will automatically transition to our free tier upon the expiration of your subscription period.
- No prorated refunds are issued for the remaining unused days of an active cycle. (For refund requests regarding technical errors, please see our Refund Policy).
5. Account Deletion & Data Cancellation
If you wish to permanently delete your Tripura News Official user profile and associated personal data, you can submit a deletion request directly within the mobile application settings or email us at business@insyssky.com. Please note that account deletion is permanent and will immediately terminate active services.
6. Termination by Tripura News Official
We reserve the right to suspend or cancel user access or subscriptions if there is a verified violation of our Terms and Conditions, engagement in fraudulent activities, or abuse of the services provided.
7. Contact Support
If you experience any difficulties cancelling your subscription or have questions about billing cycles, please reach out to us:
Email: business@insyssky.com
Developer: Insyssky Softtech Private Limited, Agartala, Tripura 799006
By using Tripura News Official, you agree to the conditions set forth in this Cancellation Policy.